Privacy Policy

Last updated 20th September 2024

This Privacy Policy for Business and Technology Risk Management (“BTRM”) Consultancy (“we”, “us”, or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”).

The www.consulttrm.com (“Website”) is also governed by this privacy policy (“Privacy Policy”) and the Terms of Use.

We respect your privacy and are committed to protecting it. The purpose of this Privacy Policy is to inform you what personally identifiable information we may collect and how it may be used. This statement only applies to this Website.

WHAT INFORMATION DO WE COLLECT AND HOW IS IT USED?

Information You Voluntarily Submit to the Website: We may collect personal information from you such as your name and email address when you register on the Website. For example, you may voluntarily submit information to the Website by leaving a comment, subscribing to a newsletter, or submitting a contact form.

Automatically-Collected Information: We may automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information). For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

Cookies: We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalised experience on the Website.

HOW YOUR INFORMATION MAY BE USED

We may use the information collected in the following ways:
To operate and maintain the Website;
To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;
To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
To respond to your comments or inquiries;
To track and measure advertising on the Website;
To protect, investigate, and deter against unauthorised or illegal activity.

THIRD-PARTY USE OF PERSONAL INFORMATION

We may share your information with third parties when you explicitly authorise us to share your information.

Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies.

The Website currently uses the following third-party service providers:
Google Analytics – this service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics.

Flodesk – this service is used to collect your name and email address for the purposes of delivering communications such as email updates and newsletters. Please refer to Mailer Lite’s privacy policy for further information.

Squarespace - The website is built with Squarespace and uses the Squarespace Payments Services. In accordance with the Squarespace Payments Terms, they may use certain third party service providers (including Stripe, Sift and Plaid) to: (i) operate and provide the Squarespace Payments Services, (ii) provide Processing Services, (iii) perform administrative payment functions, (iv) perform individual identity or bank verification, and (v) prevent or investigate suspected risk, fraud, security threats, illegal and malicious activity or violations of the Squarespace Payments Terms. Please refer to Squarespace’s privacy policy and terms of service for more information.

At this time, your personal information entered in this Website is not knowingly shared with any other third-party applications. This list may be amended from time to time in the Website’s sole discretion. It is your responsibility to periodically review this Privacy Policy to stay informed of any updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Privacy Policy by your continued use of the Website after the date such revised Privacy Policy is posted.

Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganisation proceeding brought by or against us.

ANONYMOUS DATA

From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.

PUBLICLY VISIBLE INFORMATION

If you create a user profile on the Website or leave a comment, certain information may be publicly visible. To create a user profile, you must enter your name and password and input your email address for profile confirmation. Your email address will not be available publicly.

COOKIES

The Website uses cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, and customize Website content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein.

Users may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in their Internet browser, not all functions of our Website may be entirely usable.

AFFILIATE PROGRAM PARTICIPATION
The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.

Newsletters
When we offer newsletters subscription on the Website, you may subscribe to our newsletters, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.

RIGHTS RELATED TO YOUR PERSONAL INFORMATION

Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at consulttrm to be removed from our mailing list.

Access – You may access the personal information we have about you by submitting a request to consulttrm@gmail.com.

Amend – You may contact us at consulttrm to amend or update your personal information.

Forget – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to consulttrm. Upon your request to erase or forget your account, we will deactivate or delte your account and information from our active databases.

Please note that we may need to retain certain information for recordkeeping purposes to prevent fraud or to assist with any investigations, to complete transactions, or when required by law.

SENSITIVE PERSONAL INFORMATION

We will never request your sensitive personal information. At no time should you submit sensitive personal information to the Website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

CHILDREN’S INFORMATION

The Website does not knowingly collect or sell any personally identifiable information from children under the age of 16., nor does the Website knowingly solicit data or market to children under the age of 16 or sell such personal information. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at consulttrm and we will use our best endeavour to promptly remove such information from our records.

CONTACT INFORMATION

At any time, please contact us at consulttrm for questions related to this Privacy Policy.